I am continually amazed at how some businesses spend all kinds of money to get you to become a customer, then completely drop the ball in the execution of what they promise. Sadly, this problem occurs not only with businesses but also happens with all areas of our society and individuals.
Unfortunately, reliability in our culture today is not something you can count on. People are quick to over promise and under deliver. Follow through is not the standard. Poor customer service has sadly become the standard mode of operation for many companies and institutions. Granted, there are exceptions and when you encounter one of those exceptions? What a pleasure!
Reliability should be a trade mark of everyone who wants to be successful. It is one of those important qualities that will distinguish you over time.
"The only thing that exceeds 'right-doing' is 'right-being.' Your motives must be so
pure that God Almighty can see nothing to rebuke."
--Oswald Chambers
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